EczemaXcel Privacy Policy

Last updated: January 15, 2025

Montefiore Medical Center and Albert Einstein College of Medicine are committed to safeguarding your privacy. This Privacy Policy explains what data EczemaXcel collects, how it is used, and how it is protected.

1. Information We Collect

• Tracking Data (Local Storage): Any information you input into the app (e.g., symptom levels, goals) is stored locally on your device and is not transmitted or accessible to us.
• Pre-Intake Survey Data: When you first use the app, you may be asked to complete a brief survey that collects non-personally identifiable demographic data (e.g., race, gender) for research purposes. This data does not include HIPAA-identifiable protected health information (PHI).
• App Usage Analytics: We use Firebase Analytics to collect anonymized app usage data, such as how long users spend in different areas of the app, which features are accessed, and how often the app is used. This data helps us improve the app’s functionality and user experience.

2. How We Use Your Information

• Local tracking data is stored on your device for your personal use and is not transmitted to us.
• Pre-intake survey data may be used to understand app demographics and improve features.
• App usage analytics are used to refine and enhance the app experience.

3. Data Sharing

We do not share your data with third parties except:

• As required by law or legal processes.
• In aggregate, de-identified formats for research or reporting purposes.

4. Data Security

We use industry-standard practices to secure pre-intake survey data and analytics. Since tracking data is stored locally on your device, we recommend securing your device with a password or lock screen.

5. No Account Creation

EczemaXcel does not require or support account creation. All tracking data remains private and local to your device.

6. Children’s Privacy

EczemaXcel is intended for users aged 18 or older. Users under 18 must have parental or guardian supervision.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via the app.

8. Contact Information

For questions or concerns about this Privacy Policy, contact: 

Division of Allergy and Immunology
Montefiore Medical Center
3411 Wayne Avenue, Suite 306
Bronx, NY 10467
Phone: (866) 633-8255